NetOne compensates OneFusion subscribers

Mobile operator, NetOne has compensated subscribers on its OneFusion package, who were affected by challenges relating to bundles in line with a directive from the postal and telecoms regulator. BY BUSINESS REPORTER On Monday, the affected subscribers received 150MB of data valid for 30 days, with SMS confirmation notifications to more than 177 000 customers. In an interview, NetOne acting chief executive officer, Brian Mutandiro, said the move was in tandem with the Postal and Telecommunications Regulatory Authority of Zimbabwe (Potraz) directive to compensate the affected consumers in accordance with…

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Netone Refunds 180 000 Customers Missing One Fusion Data

Giant government owned mobile phone service provider Netone has refunded over 180 000 subscribers data bundles that allegedly disappeared from their mobile phones unused. The refunds follow a Postal and Telecommunications Regulatory Authority of Zimbabwe (Potraz) directive to NetOne ordering the mobile network operator to refund subscriber’s funds which “disappeared” when using OneFusion in January and February this year. The authority had reported that it had received numerous complaints from subscribers and decided to take action. Netone is refunding 150 Megabytes data to all the 180 000 subscribers starting Wednesday…

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Telecoms trio win big at Zimpapers awards

Telecoms

Liquid Telecoms, NetOne and ZOL were the biggest winners at the inaugural Zimpapers’ Telecoms Awards that were held on Tuesday night. NetOne was voted the overall best mobile network operator while ZOL was the overall best internet service provider and Liquid Telecoms obtained overall best internet access provider. NetOne also bagged the most innovative mobile network, most reliable network operator mobile network service, and outstanding marketing campaign awards while ZOL received the most innovative ISP, customer service excellence internet service provider and most reliable internet service provider awards. Other winners…

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Re-Skill Or Get Retrenched: The Demands Of A Digital World

The announcement by Standard Chartered Bank last week that it will close at least seven of its branches across Zimbabwe could be viewed as a sad development in light of country efforts to create employment. The bank said the move to retrench is due to the emergence of digital banking solutions like mobile banking and Internet banking which are countering the need to continue keeping traditional human resources workforce. This raises fundamental questions on the place of technology in the modern day operations of companies and factories. It can be…

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Comply or we use force: Mandiwanzira

Supa Mandiwanzira

GOVERNMENT is “encouraging” mobile phone operators to ensure that their digital financial services are interoperable by April 2018, failure of which they would be compelled to comply. The country’s three mobile phone operators — NetOne, Telecel and Econet — have mobile money transfer services but subscribers cannot send or receive money from across the networks. Information Communication Technology and Cyber Security Minister Supa Mandiwanzira told The Herald Business yesterday that there is no reason for mobile phone firms not to link their digital financial services. Minister Mandiwanzira said the mobile…

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NetOne commissions temporary base station in Siyalima

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Telecommunications firm, NetOne has commissioned a temporary base station in Siyalima Guruve in line with its expansion programme. The setting up of a temporary base station is a direct response to one of the villager’s grievances to the President Cde Emmerson Mnangagwa when he addressed his first rally in this area nine days ago. Upon hearing the community’s plight President Mnangagwa implored government officials to timely respond to the needs of communities. NetOne took government’s call as an opportunity to expand its footprint within communities by setting up a temporary…

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NetOne unveil sponsorship

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By Grace Chingoma Giant mobile telecommunications company NetOne are expected to end speculation related to their football partnership with the country’s Big Three football clubs when they unveil their landmark million-dollar sponsorship package in Harare today. The deal is set to benefit Dynamos, Highlanders and CAPS United. According to the invitation letter, which was signed by NetOne chief executive Brian Mutandiro, the launch is at Zimbali Gardens in Greendale. The coaches of the three clubs as well as club executive members are expected to attend. The NetOne marketing team, which…

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Mandiwanzira denies he is corrupt

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Standing  in the face of corruption allegations levelled against him by former NetOne chief executive officer Reward Kangai and businessman Agrippa “Bopela” Masiyakurima, Information and Communication Technology (ICT) minister Supa Mandiwanzira says his hands are clean. Mandiwanzira siyakurima.told Parliament yesterday that instead, the police must pounce on Kangai and Masiyakurima for allegedly engaging in shady deals that resulted in the parastatal losing millions of dollars as exposed by a forensic audit commissioned by Auditor-General (AG) Mildred Chiri. The ICT minister had appeared before the William Dhewa-led Parliamentary Portfolio Committee on…

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