Data drives surge in telecoms revenue

TOTAL postal and telecommunication revenue grew 11,2% to $1,15 billion in 2017 driven by an upsurge in the consumption of data and internet in the country. The growth in the consumption of data and internet was buoyed by an increase in over the top (OTT) services. In 2016, total revenue by postal and telecommunication players was $1,02 billion. Launching the sector report for 2017 yesterday, Postal and Telecommunications Regulatory Authority of Zimbabwe (Potraz) director general Gift Machengete said mobile operator revenue aided in the overall revenue for the sector improving.…

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POTRAZ Unleashes ICT Innovation Drive

The Postal and Telecommunication Regulatory Authority of Zimbabwe (POTRAZ) in conjunction with its parent ministry, Ministry of Information Communication Technology & Cyber Security have finally availed the ICT Innovation Drive, a structured national policy designed to fund commercially viable ICT startups. The ICT Innovation was officially launched today in the capital by President Emmerson Mnangagwa who was the guest of honor. It was at the same ceremony which President Mnangagwa launched Zimbabwe’s first ever National ICT Policy at the invite of Minister Supa Mandiwanzira whose Ministry of ICT & Cyber…

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NetOne compensates OneFusion subscribers

Mobile operator, NetOne has compensated subscribers on its OneFusion package, who were affected by challenges relating to bundles in line with a directive from the postal and telecoms regulator. BY BUSINESS REPORTER On Monday, the affected subscribers received 150MB of data valid for 30 days, with SMS confirmation notifications to more than 177 000 customers. In an interview, NetOne acting chief executive officer, Brian Mutandiro, said the move was in tandem with the Postal and Telecommunications Regulatory Authority of Zimbabwe (Potraz) directive to compensate the affected consumers in accordance with…

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Netone Refunds 180 000 Customers Missing One Fusion Data

Giant government owned mobile phone service provider Netone has refunded over 180 000 subscribers data bundles that allegedly disappeared from their mobile phones unused. The refunds follow a Postal and Telecommunications Regulatory Authority of Zimbabwe (Potraz) directive to NetOne ordering the mobile network operator to refund subscriber’s funds which “disappeared” when using OneFusion in January and February this year. The authority had reported that it had received numerous complaints from subscribers and decided to take action. Netone is refunding 150 Megabytes data to all the 180 000 subscribers starting Wednesday…

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POTRAZ takes consumer rights to people

Zimbabweans have hailed the Post and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) for its awareness campaigns which are empowering people on their rights. In Mtoko people who have been using postal and telecommunications services for years acknowledged that they were not aware of their rights and urged the regulatory authority to continue with the awareness campaigns. The campaigns are being done in partnership with the country’s most popular radio station, Radio Zimbabwe. Mr Phibion Chaibva of POTRAZ said the road shows are meant to take the message of consumer rights…

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POTRAZ opens up

The Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) has made an undertaking to uphold the principles of transparency and responsiveness by keeping its doors open to the media on any issue related to the authority’s mandate. The regulatory authority opened up before journalists on its scope of operations and current trends in the information communication sector during a media dialogue held in Kadoma. POTRAZ Director General, Dr Gift Machengete emphasised the critical role both the media and the regulatory authority have to play in protecting consumers of information communication…

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New era dawns at Potraz

The Postal and Telecommunications Regulatory Authority of Zimbabwe (Potraz) director general Gift Machengete has promised to transform the once opaque organisation into a transparent one. Gift Machengete Machengete, who was addressing journalists at a Potraz media engagement forum in Kadoma yesterday, said it was crucial for the regulator to provide correct information to the media for public dissemination. “When you have issues that you want clarified, please come directly to us and we’ll give you a correct position,” he said.  The director general, who assumed the top post at Potraz…

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